What gets deleted
- Your user profile and login credentials.
- Project membership records.
- Any uploaded files (certificates, signatures, attachments).
- Locally stored offline data (cleared on next app open).
What is retained
- Project data you contributed (test logs, shift reports, issues) is retained for project integrity but de-identified — your user ID is removed.
- Audit log entries are retained with your user ID removed for compliance purposes.
How to request deletion
Send an email to integrations@lineside.app with the subject line "Account Deletion Request" from the email address associated with your SIGTRACE account.
We will verify your identity and process the deletion within 7 business days. You will receive a confirmation email once your account has been deleted.
Alternative: In-app deletion
If you are logged in, you can also request account deletion from your Profile page. Contact your Commissioning Manager or project administrator for assistance.